Last Updated: 25/10/2025
Welcome to Stakque Digital Pvt. Ltd. (“Stakque”, “we”, “us”, “our”). We value your privacy and are committed to protecting the personal information you share with us through our website, communication channels, and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.stakque.com or engage with our marketing, advertising, and web development services.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Who We Are
Stakque Digital Pvt. Ltd. is a digital marketing and technology agency based in Mangalore, Karnataka, India.
We provide services including performance marketing, SEO, social media management, web development, marketing automation, and digital strategy.
2. Information We Collect
We collect personal and non-personal information to operate effectively and deliver better experiences.
2.1 Information You Provide Voluntarily
You may provide information such as:
- Name, company name, email address, and phone number
- Project or inquiry details submitted via forms or chat
- Billing and payment information when purchasing services
- Login credentials for digital assets (ads accounts, websites, analytics, etc.) shared for service execution
2.2 Information Collected Automatically
When you visit our website, we automatically collect:
- IP address, browser type, and device information
- Pages visited, time spent, and referral sources
- Information from cookies, analytics tools (e.g., Google Analytics), and ad pixels (e.g., Meta, LinkedIn, etc.)
2.3 Information from Third Parties
We may receive information about you from:
- Advertising or analytics platforms
- Public business directories or LinkedIn
- Our partners or affiliates for collaborative campaigns
3. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested services.
- Manage our business operations, including billing and project communication.
- Improve our website, services, and marketing performance.
- Send you updates, marketing materials, and relevant offers (only with consent).
- Analyze campaign performance, website traffic, and advertising effectiveness.
- Maintain compliance with applicable laws and platform policies.
We do not sell, rent, or trade your personal data with third parties for marketing purposes.
3. Legal Basis for Processing (for International Clients)
If you are located in the EU, UK, or other regions where GDPR or equivalent laws apply, we process your data under the following legal bases:
- Consent – when you voluntarily provide information or opt-in to communications.
- Contractual necessity – when processing is required to perform agreed services.
- Legitimate interest – to analyze, improve, and secure our business operations.
4. Data Sharing & Disclosure
We may share your data only in these limited situations:
- With trusted service providers (e.g., hosting, analytics, email marketing, payment processors) who assist us in delivering services — all under strict confidentiality.
- With advertising platforms (Google, Meta, LinkedIn, etc.) when required to run campaigns on your behalf.
- To comply with legal obligations or respond to lawful requests from authorities.
- In the event of a merger or acquisition, where data may transfer under confidentiality.
We ensure that all third-party vendors follow adequate data protection measures.
5. Data Retention
We retain your data only as long as necessary to fulfill the purpose it was collected for, including legal, accounting, or reporting requirements.
Typically:
- Inquiry and communication data: up to 24 months after last contact
- Client data and project files: up to 5 years after service completion (for legal and audit purposes)
- Analytics and cookies: based on respective tool retention settings
Upon request, we will delete or anonymize your data sooner where legally permitted.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
These may include:
- Essential cookies for basic functionality
- Analytics cookies (e.g., Google Analytics, Hotjar)
- Advertising pixels (Meta, LinkedIn, Google Ads) for remarketing
You can manage or disable cookies through your browser settings.
However, disabling cookies may limit some website functionality.
6. Data Security
We take data protection seriously.
Stakque implements reasonable administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.
Examples include:
- SSL encryption on our website
- Limited internal access to client data
- Secure credential sharing practices for client assets
- Regular security audits and password policies
While we strive for full security, no method of transmission over the internet is 100% secure.
7. International Data Transfers
As a global agency, we may store or process data on servers located outside your country.
By interacting with us, you consent to such transfers, provided we maintain reasonable safeguards to protect your data in line with applicable laws.
8. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Right to access and obtain a copy of your personal data
- Right to rectify inaccurate or incomplete information
- Right to withdraw consent (for marketing emails, etc.)
- Right to request deletion (“right to be forgotten”)
- Right to restrict or object to certain processing
- Right to data portability
To exercise any of these rights, contact us at mail@stakque.com. We will respond within 30 business days where applicable by law.
9. Communication Preferences
You may opt out of marketing or promotional communications at any time by:
- Clicking “Unsubscribe” in our emails, or
- Writing to us at mail@stakque.com.
Transactional or service-related communications (like project updates or invoices) may still be sent as necessary.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors. If we become aware of such collection, we will delete the data promptly.
9. Third-Party Links
Our website may contain links to external websites or tools.
We are not responsible for the privacy practices, content, or policies of those third-party sites.
We encourage you to review their respective privacy policies before interacting with them.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
The “Last Updated” date at the top indicates the most recent revision.
Continued use of our website or services after changes means you accept the updated policy.
